Privacy Policy / Terms & Conditions of Website Use
This page was last updated June 17, 2026.
This Website is made available to the community as an online resource for information and communication provided by Children’s Service Center and its related care centers, namely Robinson Counseling Center and Conyngham Primary Health Care Center. Our terms of use will help you understand what you can do on our website and what your responsibilities are. By continuing to use our Website, you signify your agreement to these Terms and Conditions Use. If you do not agree with these Terms of Use, please do not use our Website.
General Guidelines
All information on the Website has been prepared for use in accordance with the programs and services of Children’s Service Center of Wyoming Valley, Inc. The content of the Website is for informational purposes only, and is not a substitute for professional medical advice, diagnosis, or treatment.
Not for Emergencies or Crisis Communications
This Website is not monitored continuously and is not appropriate for emergency or crisis communications. We cannot provide medical advice on the Website or through email. If you are having a medical or psychiatric emergency, call 911, your local emergency services, or use an appropriate crisis hotline immediately.
You are responsible for activities that occur in your communications with our organization through forms, email, or content on the Website.
Do not copy or reuse information – including images – from the Website without our written permission, including instances where you might link to our Website.
By using online payment for a charitable donation, you agree to allow us to display your information securely for internal reporting.
We are not responsible for the content on other websites that we link to.
The Website includes information for adherence to regulations for HIPAA and privacy compliance, which are of the utmost importance to us. Please see our Notice of Privacy Practices and Patient Rights & Responsibilities documents accessible on the bottom of our Website home page at https://cphccwv.org
HIPAA and Pennsylvania Privacy Compliance
Children’s Service Center of Wyoming Valley, Inc. complies with applicable federal and Pennsylvania privacy laws governing protected health information, including HIPAA, when information is received through appropriate clinical or administrative channels. Information submitted through this Website outside of a secure patient portal or designated secure system may not be encrypted and may not be treated as protected health information. For details regarding our HIPAA privacy practices, please review our HIPAA Policy, available here.
User-Provider Relationship
These Terms and Conditions (“Agreement”) set forth the general terms and conditions of your use of the cphccwv.org Website and any of its related content. This Agreement is legally binding between you (“User,” “you” and “your”) and Children’s Service Center of Wyoming Valley, Inc. (“Children’s Service Center of Wyoming Valley,” “we,” “us,” “our”). If you are entering into this Agreement on behalf of the business or other legal entity, you represent that you have the authority to bind such an entity to this Agreement, in which case the terms “User,” “you” or “your” shall refer to such entity. If you do not agree with the terms of this Agreement, you must not accept this agreement and may not access and use the Website and its content. By accessing and using the Website and its content, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. You acknowledge that this Agreement is a contract between you and Children’s Service Center of Wyoming Valley, even though it is electronic and not signed by you, and it governs the use of the Website and its content.
No Provider–Patient or Therapist–Patient Relationship
Use of this Website, including submitting questions or requests for information, does not establish a provider–patient, therapist–patient, counselor–patient, or clinician–patient relationship under Pennsylvania law. Any such relationship is established only through formal intake, informed consent, and confirmation by Children’s Service Center or its affiliated care centers.
No Submission of Medical or Mental Health Information Through This Website
The general Website is not intended to collect, receive, or transmit medical, mental health, or other protected health information.
Do not submit any medical, behavioral health, psychiatric, diagnostic, treatment-related, insurance, or other sensitive personal information through non-secure portions of this Website, including through general contact forms, email links, or other non-secure communication features.
Patients and caregivers must use the Children’s Service Center secure patient portal or another secure system expressly designated by us for any communications involving medical care or protected health information.
Accessibility Commitment
Children’s Service Center of Wyoming Valley, Inc. is committed to making this Website accessible to individuals with disabilities in accordance with applicable law. We strive to provide an online experience that is usable and accessible to the widest possible audience. If you experience difficulty accessing any part of the Website, please contact us using the information provided below so we may work with you to address the issue.
Links to Other Resources
Although the Website and its content may link to other resources (such as websites, mobile applications, etc.), we are not directly or indirectly implying any approval, association, sponsorship, or endorsement, or affiliation with any linked resource, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not guarantee the offerings of any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Website. Your linking to any other off-site resources is at your own risk.
Waiver, Release and Limitation of Liability
In addition, you agree that, to the fullest extent allowed by law, neither Children’s Service Center of Wyoming Valley, Inc., nor its officers, directors, employees, agents, information providers or suppliers shall have any liability to you under any theory of liability or indemnity in connection with your use of the Website or any related applications. You hereby release and forever waive any and all claims you may have against Children’s Service Center of Wyoming Valley, Inc., its affiliates, officers, directors, employees, agents, information providers or suppliers (including but not limited to claims based upon the negligence of its officers, directors, employees, agents, information providers or suppliers) for losses or damages you sustain in connection with your use of the Website.
You are solely responsible for the content you choose to submit through the Website. You agree not to submit information that is confidential, medical, or legally protected, or information relating to third parties or minors without proper authorization. Children’s Service Center is not responsible for information voluntarily disclosed by users through the Website in violation of these Terms.
To the fullest extent allowed by law, Children’s Service Center of Wyoming Valley, Inc., and its affiliates, suppliers, and other third parties mentioned on the Website are neither responsible nor liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or other damages whatsoever (including, without limitation, those resulting from lost profits, lost data, or business interruption) arising out of or relating in any way to the sites, site-related services and products, content or information contained within the sites, and/or any hyperlinked website, whether based on warranty, contract, tort, or any other legal theory and whether or not advised of the possibility of such damages.
Your sole remedy for dissatisfaction with the Website and its content, and/or hyperlinked websites is to stop using the Website. Additionally, Children’s Service Center of Wyoming Valley, Inc., is not responsible or liable for any defamatory, offensive, or illegal use or conduct of a user of the Website.
Changes and Amendments
We reserve the right to modify this Agreement or its terms related to the Website and it content at any time at our discretion. When we do, we will revise the updated date at the bottom of this page and post a notification on the Website. We may also provide notice to you in other ways at our discretion, such as through email, a social media post, or contact information you have provided.
An updated version of this Agreement will be effective immediately upon the posting of the revised Agreement unless otherwise specified. Your continued use of the Website and its content after the effective date of the revised Agreement (or such other act specified at the time) will constitute your consent to those changes.
Right to Restrict or Terminate Access
Children’s Service Center of Wyoming Valley, Inc. reserves the right, in its sole discretion, to restrict, suspend, or terminate access to the Website at any time and for any reason, including for violations of these Terms and Conditions or misuse of the Website. We may take such action without prior notice and without liability to the user.
No Accuracy or Reliance
The information provided on this Website is offered for general informational purposes only. While we strive to keep content current, we make no representations or warranties regarding the accuracy, completeness, or timeliness of the information, and users should not rely on Website content as a basis for decisions regarding medical care, services, or legal or financial matters.
Intellectual Property Rights
All content on this Website, including text, images, graphics, logos, and other materials, is owned by or licensed to Children’s Service Center of Wyoming Valley, Inc. and is protected by applicable intellectual property laws. You may view and use Website content for personal, non-commercial purposes only, and you may not copy, reproduce, distribute, modify, or otherwise use Website content without our prior written permission.
Digital Millennium Copyright Act (DMCA) Notice
If you believe that content on this Website infringes your copyright, you may submit a notice under the Digital Millennium Copyright Act (“DMCA”). Such notice must include the information required by 17 U.S.C. § 512(c)(3) and be sent to our designated contact listed below. We reserve the right to remove allegedly infringing content and to take appropriate action in accordance with applicable law.
Governing Law
These Terms and Conditions, and any dispute arising out of or relating to the Website or its use, shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-laws principles.
Acceptance of These Terms
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and its content, you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and its content. This policy has been created with the help of a Terms and Conditions generator and reviewed by our legal counsel.
By using the Website, you consent to receive electronic communications from us regarding your inquiry or Website use. Such communications are administrative or informational only and do not include medical advice, diagnosis, or treatment.
Important Notice:
This Website is not a secure system for medical or mental health information.
Do not submit medical or behavioral health information through this general email Website. Patients must use the secure patient portal for treatment-related communications.